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Contact Center Get in touch with us
Contact Center
Customer Care is one of our core business goals. To give you maximum machine uptime, several tools are available for contacting us directly for support. Our teams are available by phone. We have a ticket system to systematically review and archive ticket request that give you transparency on your issues. Our distributors are trained for support and we provide you with online tools for troubleshooting as well. Our Service experts will take care of you.
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Phone Support
Phone Support
"Need quick support by phone? Our Customer Care team is available for you also in the traditional way.
Waterjet Support High Pressure Support Hydrogen Support
VPN Support
VPN Support
Technology fails from time to time. Our Customer Care team is available for you to support you by VPN connection to get you up and running again as quickly as possible. Together with your operator, the Customer Care team diagnoses the problem and finds a solution to the problem at hand. We are there for you when you need us most.
Ticket System
Ticket System
With our ticket system, we can help you best. Describe your pains and our experts get in touch with you as soon as possible. We can transfer the handling of the request much better to our most suited expert as a history of the request will be available.
Go to ticket system
Distributors
Distributors
With our partners around the globe for a wide range of products, we aim to provide you the best support possible. Our partners are trained in maintaining our systems and stay up-to-date with our resources. We maintain close relationships to learn about machine problems and optimize Resato systems. You can reach out to your distributor in your region.
Go to Distributors